Level Up Improvement Is a CertainTeed ShingleMaster™ PREMIER Contractor
Level Up Improvement is now a CertainTeed ShingleMaster PREMIER contractor, the highest residential shingle roofing company credential offered by CertainTeed. This achievement reflects our team’s advanced training, proven installation knowledge, responsible business practices, and ongoing commitment to providing homeowners with dependable roofing solutions.
Earning PREMIER status involves much more than installing CertainTeed shingles. Contractors must satisfy demanding requirements involving workforce training, product knowledge, insurance, business experience, continuing education, customer satisfaction, and professional conduct.
Homeowners can explore our residential roofing services or learn more about Level Up Improvement.
What Is a CertainTeed ShingleMaster PREMIER Contractor?
ShingleMaster PREMIER is CertainTeed’s highest company credential for residential shingle roofing contractors. It recognizes companies that have demonstrated advanced installation knowledge, established professional practices, and a continued commitment to customer satisfaction.
The credential is not automatically awarded to every contractor who purchases or installs CertainTeed products. A roofing company must complete several educational and accreditation steps before it can qualify.
CertainTeed also monitors participating companies to verify that their credentials and insurance remain current. You can learn more about the requirements through CertainTeed’s official roofing contractor credential program.
What Does CertainTeed Master Craftsman Training Mean?
A CertainTeed Master Craftsman® Roofing Contractor is an installer who has studied the company’s roofing installation requirements and passed an examination based on the CertainTeed Shingle Applicator’s Manual.
The training covers essential roofing subjects, including:
- Complete roofing systems
- Proper shingle installation
- Flashing and leak prevention
- Roof ventilation
- Estimating
- Workmanship standards
- Product-specific installation instructions
- Warranty-compliant installation practices
Being a Master Craftsman means understanding that a roof is more than its visible shingles. Underlayment, flashing, starter shingles, ventilation, hip and ridge accessories, and other components must work together as one complete system.
CertainTeed’s Master Craftsman Roofing Contractor program helps installers develop the knowledge needed to produce quality work and follow approved installation practices.
Requirements for Becoming a CertainTeed PREMIER Contractor
Becoming a CertainTeed ShingleMaster PREMIER contractor requires a company-wide commitment. The requirements extend beyond a single trained employee or completed roofing project.
A Master Craftsman Roofing Workforce
All roofing supervisors and at least 75% of a PREMIER company’s installers must hold the Master Craftsman Roofing Contractor credential.
The company must also employ at least one Master Craftsman SELECT Roofing Contractor, CertainTeed’s highest individual residential roofing credential. These workforce requirements help promote consistent installation standards throughout the company.
Advanced CertainTeed Product Knowledge
At least two company employees must earn the Master Craftsman Shingle Quality Specialist™ designation.
To receive this designation, employees study CertainTeed’s Shingle Technology Manual and pass an examination covering shingle manufacturing, product quality, warranties, product differences, and customer needs.
This knowledge allows our team to explain available products clearly and help homeowners make informed roofing decisions.
Continuing Roofing Education
PREMIER contractors must continue learning after earning the credential. Participating companies must complete continuing-education requirements through approved training and workshops.
Ongoing education helps our team stay current with CertainTeed products, installation requirements, warranty guidelines, and roofing industry best practices.
Established and Responsible Business Practices
A PREMIER contractor must have an established business history or satisfy CertainTeed’s comparable experience requirements.
The company owner must also pass the Business Fiscal Responsibility™ examination. This requirement demonstrates an understanding of responsible financial practices and professional business management.
Proper Roofing Insurance
ShingleMaster PREMIER companies must carry liability insurance covering roofing work and workers’ compensation insurance as required by law.
Proper insurance is an essential part of operating responsibly and protecting homeowners, workers, and the company throughout a roofing project.
Ethical and Customer-Focused Standards
PREMIER contractors agree to follow CertainTeed’s Code of Ethics and Professional Practices. These standards address legal compliance, workmanship, customer service, and business administration.
Companies must also meet CertainTeed’s customer-satisfaction requirements and maintain good standing to retain their credential.
Benefits of Hiring a CertainTeed Credentialed Contractor
Choosing Level Up Improvement gives homeowners the confidence of working with a company that has demonstrated:
- Advanced roofing installation knowledge
- A highly trained installation workforce
- Thorough CertainTeed product knowledge
- Proper insurance coverage
- Responsible business practices
- Continuing professional education
- Established customer-service standards
- Knowledge of the CertainTeed Integrity Roof System®
Our credential does not change our responsibility for the work we perform. It reinforces the standards, education, and accountability we bring to every project.
View our completed roofing projects to see examples of our work.
Enhanced CertainTeed Roofing Warranty Options
As a CertainTeed ShingleMaster PREMIER contractor, Level Up Improvement is authorized to offer all available levels of CertainTeed SureStart™ PLUS enhanced warranty protection, including 5-STAR coverage on qualifying roofing systems.
Depending on the selected products, roof system, property type, registration, and warranty level, enhanced protection may include additional coverage for materials, labor, tear-off, disposal, or workmanship.
Warranty eligibility is not automatic for every roof. Our team will explain the available options, qualifying products, coverage periods, limitations, and registration requirements before your project begins.
Visit our roofing warranty information to learn more about protecting your investment.
Choose a CertainTeed ShingleMaster PREMIER Contractor
Level Up Improvement pursued PREMIER status because homeowners deserve more than a company that simply knows how to install shingles. They deserve a knowledgeable and accountable team that understands how each component of a roofing system contributes to the performance of the finished roof.
We’re proud of the training, testing, experience, continuing education, and professional standards behind this achievement. More importantly, we’re ready to put that expertise to work for you.
Contact Level Up Improvement to discuss your roofing project, compare CertainTeed products, and review the warranty options available for your home.



